Returns & Exchanges
If you have ANY issues at all, we want to help! Due to COVID-19, we are temporarily accepting returns for exchange or refund 60 calendar days after delivery of the product. Items must be in new, unaltered, and unused condition. See below for definition of new, unaltered, and unused.
If you would like to exchange your purchase for a different size, please include your order number, name, and shipping address along with the size you'd like to exchange it for in the package. Just send the item(s) back to us and we'll pay to ship the exchange back to you!
If you want to return your purchase for a refund, please include your order number, name, and the reason for the return in the package when you send the item back to us. We'll process your refund within 3 business days of receipt. (See above)
Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems.
Items must be in new, unaltered and unused condition. Please note, items that show evidence of wear will not be accepted for exchange or return. The definition of new, unaltered and unused condition is:
If we sent you an incorrect or defective item, we'll take care of the shipping costs to make it right!
We understand that buying something like a hat online can be a little intimidating. If you have any questions about sizing or colors before placing your order, please contact us by email or phone and we'll be happy to help answer your questions right away.
Happy shopping and thanks in advance for your purchase! The war between your hat and your sunglasses is over!
The Notch Team
Please send exchanges and returns to: